HubSpot (HUBS 0.79%), a leader in marketing, sales, and customer service software, announced its first-quarter 2024 earnings on May 8, showcasing a period of strong growth. With revenue and EPS both surpassing analyst estimates, HubSpot highlighted its effective execution and growing market presence. The quarter saw a substantial 23% rise in revenue year-over-year, reaching $617.4 million, while EPS increased to $1.68 from $1.22 in the previous year.

Metric Q1 2024 Estimate Q1 2023 % Change (YOY)
Revenue $617.4 million $598 million $501.6 million 23%
Diluted EPS $1.68 $1.50 $1.22 38%
Non-GAAP operating margin 15% N/A 13.8% 1.2 pp
Customer count 216,840 N/A 177,298 22%

Data sources: Company results from company. Analyst estimates from FactSet. pp = percentage points.

About HubSpot

Based in Cambridge, Massachusetts, HubSpot has become a pivotal figure in the CRM and digital marketing space. It offers a comprehensive suite of products aimed at enhancing inbound marketing, customer relationship management, and customer service experiences. Notably, its innovative use of AI in product offerings distinguishes it from competitors.

Recently, HubSpot has focused on expanding its AI capabilities and growing its international customer base, recognizing these areas as critical to sustaining its rapid growth. The success in these initiatives is evident from its recent earnings release and customer growth metrics.

Quarter highlights

HubSpot's first quarter of 2024 was marked by notable achievements across various metrics. Revenue growth was driven by a 22% increase in customer count, demonstrating strong market demand. In April, the company put out its first "spring spotlight," featuring 100 new product releases, including 70 AI-related enhancements, reflecting HubSpot's commitment to innovation and staying at the industry's forefront.

Financially, the company saw significant improvements in its operating margin, from 13.8% to 15%, underscoring its growing efficiency and profitability. This period also brought attention to the solid performance of its AI innovations, which have been critical in driving customer engagement and satisfaction.

Looking ahead

For the full year, the company is projecting:

  • Total revenue in the range of $2.55 billion to $2.56 billion.
  • Non-GAAP operating income in the range of $426 million to $430 million.
  • Non-GAAP net income per common share is expected in the range of $7.30 to $7.38.

This compares to 2023 numbers of:

  • Total revenue was $2.17 billion.
  • Non-GAAP operating income was $330.3 million.
  • Non-GAAP net income was $5.89 per diluted share.

Investors will also want to keep an eye on reports that Alphabet is trying to buy HubSpot.