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What Is Attrition in Business?

By Kristi WaterworthUpdated Dec 17, 2024 at 9:48 AM

Key Points

  • Attrition refers to intentionally unfilled positions to downsize or adjust workforce efficiency.
  • High employee or customer attrition can signal substantial problems or changes within a company.
  • Investors should evaluate attrition causes to make informed decisions about maintaining or divesting stakes.

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