2025 Buy Now, Pay Later Trends Study

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KEY POINTS

  • Rising regret in BNPL: Nearly 40% of Americans regret using BNPL after understanding total costs.
  • Late payments surge: Twenty-four percent of BNPL users have made a late payment, up from 18% in 2023.
  • Generational usage trends: Millennials and Gen Z are most likely to use and trust BNPL over credit cards.
Key findings are powered by ChatGPT and based solely off the content from this article. They are reviewed by Jack Caporal, our research director. The author and editors take ultimate responsibility for the content.

Buy now, pay later usage continues to trend upwards, but not without risks and regret from consumers.

Nearly 40% of Americans surveyed by Motley Fool Money say they've regretted using buy now, pay later after realizing their total cost burden and 58% say they've used buy now, pay later to finance a purchase they otherwise couldn't afford. And the percentage of buy now, pay later users that have made a late payment jumped significantly.

That comes as buy now, pay later provider Klarna reported a jump in credit losses in early 2025 and more stores, like Costco, announce plans to offer buy now, pay later at checkout.

Read on for the latest buy now, pay later statistics.

15% of Americans used BNPL in 2024

Fifteen percent of Americans used BNPL in 2024, up from 14% in 2023 and 12% in 2022, according to the Federal Reserve.

Editor's note: The usage of buy now, pay later services among American adults shows considerable variation among survey results, indicating anywhere from 12% to more than 60% have used buy now, pay later.

Among respondents to Motley Fool Money's 2025 Buy Now, Pay Later Trends Study, 31% had used BNPL at least once since BNPL became available. Seventeen percent of respondents reported using BNPL less than once a year.

Younger respondents to Motley Fool Money's survey were more likely to report ever having used BNPL:

  • 40% of Gen Z respondents used BNPL at least once since BNPL became available.
  • 48% of millennial respondents used BNPL at least once since BNPL became available.
  • 28% of Gen X respondents used BNPL at least once since BNPL became available.
  • 13% of baby boomer respondents used BNPL at least once since BNPL became available.

24% of Americans who have used buy now, pay later have made a late payment

Twenty-four percent of Americans who have used buy now, pay later have made a late payment, according to the Federal Reserve. That's up from 18% in 2023.

Age Used BNPL Paid Late
18–29 19% 32%
30–44 19% 25%
45–59 16% 21%
60+ 8% 12%
Data source: Federal Reserve (2025).

Lower-income Americans, younger Americans, and non-white Americans are more likely to have made a late payment, per the Federal Reserve.

Race/Ethnicity Used BNPL Paid Late
White 11% 16%
Black 25% 29%
Hispanic 21% 32%
Asian 12% 27%
Data source: Federal Reserve (2025).

That aligns with Motley Fool Money's 2025 Buy Now, Pay Later Trends Survey, which found that 42% of BNPL users have made a late payment, up from 39% in 2024. The survey found that younger respondents were more likely to have fallen behind at least once.

Family Income Used BNPL Paid Late
Less than $25,000 16% 40%
$25,000–$49,999 19% 26%
$50,000–$99,999 16% 21%
$100,000 or more 11% 13%
Data source: Federal Reserve (2025).

Editor's note: The percentage of Americans who have missed or made a late buy now, pay later payment shows considerable variation among surveys, with results ranging from 7% to 56% of BNPL users.

31% of buy now, pay later users have lost track of payments

Nearly one in three buy now, pay later users have lost track of payments they owe, according to Motley Fool Money's 2025 Buy Now, Pay Later Trends Survey.

Millennials and Gen Z are four times more likely than baby boomers to say they've lost track of BNPL payments.

Generation Have Lost Track of BNPL Payments
Gen Z 37%
Millennials 38%
Gen X 25%
Baby boomers 9%
Total 31%
Data source: Motley Fool Money survey distributed via Pollfish on May 23, 2025.

Fewer than half of those who use BNPL budget for payments in advance. Most improvise or lose track of their payments all together, according Motley Fool Money's 2025 Buy Now, Pay Later Trends Survey.

Gen Z is least likely to plan ahead, with roughly 40% of that generation saying they do so when using BNPL. Baby boomers are the most disciplined and only generation in which over 50% map out their BNPL expenses.

Generation I budget for all BNPL payments ahead of time I track BNPL payments loosely and adjust as needed I often lose track of upcoming BNPL payments
Gen Z 38% 54% 8%
Millennials 47% 43% 10%
Gen X 49% 44% 7%
Baby boomers 62% 29% 9%
Total 47% 44% 8%
Data source: Motley Fool Money survey distributed via Pollfish on May 23, 2025.

39% of buy now, pay later users have regretted using it after realizing costs

Nearly 40% of BNPL users surveyed by Motley Fool Money regret using BNPL once the full cost hits home.

Gen Z and millennials lead the way with BNPL regret. Just over 50% of each of those generations say they've used BNPL and later regretted it compared to just 31% of baby boomers.

Generation Regret Using BNPL After Realizing Full Cost
Gen Z 55%
Millennials 52%
Gen X 47%
Baby boomers 31%
Total 49%
Data source: Motley Fool Money survey distributed via Pollfish on May 23, 2025.

58% of BNPL users rely on it to buy items they otherwise couldn't afford

Fifty-eight percent of BNPL users turn to the service to purchase something they couldn't afford with traditional payment methods, according to data from the Federal Reserve.

There's other evidence that Americans are using BNPL to make purchases outside their budget. Eighty-seven percent use BNPL to spread out payments, which is another way of making an expensive purchase more affordable. Fifty-eight percent use BNPL to avoid interest and 53% use BNPL because they didn't want to use a credit card.

Here's a full breakdown of why Americans use buy now, pay later:

Reason for Using BNPL 2024 2023 2022
Wanted to spread out payments 87% 87% 87%
Convenience 82% 82% 83%
Avoid interest charges 58% 60% 59%
Only way I could afford it 58% 55% 56%
Did not want to use a credit card 53% 54% 54%
Wanted a fixed number of payments 49% 46% 46%
Only accepted payment method I had 22% 21% 21%
Data source: The Federal Reserve (2025).

Buy now, pay later is a fairly standard option for consumers in most stores. These are the most common instances when consumers opt to use BNPL

  • Online shopping: 55%
  • Electronics: 44% (down from 49% in 2024)
  • Clothing and fashion accessories: 40% (down from 39% in 2024)
  • Groceries: 28% (up from 27% in 2024)
  • Furniture and appliances: 27% (down from 40% in 2024)
  • Household essentials: 24% (down from 29% in 2024)
  • Food delivery: 22%
  • Personal care products and cosmetics: 17% (down from 24% in 2024)
  • Books, movies, music, or games: 19% (up from 16% in 2024)

Electronics being the second-most common category for buy now, pay later purchases is consistent with most Americans using buy now, pay later to buy something otherwise outside of their budget. The same could be said for clothing and fashion accessories and furniture and appliances, the latter of which can be expensive.

More BNPL users are turning to installment plans for groceries and 22% report using BNPL for food delivery. That may reflect economic pressure many Americans are facing after years of inflation.

Holiday shoppers spent $18.2 billion using buy now, pay later in 2024

BNPL accounted for $18.2 billion worth of holiday shopping in 2024, according to Adobe Digital Insights. That amounts to 7.5% of the total holiday spending projected for Americans, according to Adobe Digital Insights.

The amount of holiday shopping financed with BNPL has risen over the past three years, from $14.5 billion in 2022 to $16.6 billion in 2023, and $18.2 billion in 2024. Cyber Monday was the single largest day for buy now, pay later transactions, with consumers spending a record $991.2 million via BNPL.

BNPL users use BNPL more than credit cards

Among BNPL users surveyed by Motley Fool Money, 53% use BNPL more often than their credit card. But, just 37% of BNPL users trust BNPL providers more than credit card companies. Trust in BNPL companies compared to credit card companies jumps for Gen Z and millennials compared to older generations.

In line with other findings on buy now, pay later usage, younger respondents are more likely to use and trust buy now, pay later services more than their credit card, compared to older respondents.

Generation I use buy now, pay later more often than credit cards I trust buy now, pay later providers more than credit card providers
Gen Z 66% 46%
Millennials 54% 47%
Gen X 51% 37%
Baby boomers 30% 23%
Total 53% 37%
Data source: Motley Fool Money survey distributed via Pollfish on May 23, 2025.

Younger generations may be more comfortable with BNPL services and the flexibility that it offers. They may also prefer the relatively transparent BNPL fee structure and the fact that it's a convenient, interest-free option.

Should buy now, pay later replace credit cards?

Everyone has their own needs for financial products. But many of the benefits that buy now, pay later offers are also available from the best credit cards.

In addition to benefits like a 0% introductory APR, credit card owners often have access to credit perks, purchase protections, travel benefits, and more. Plus they help users build credit, while making BNPL payments generally won't impact credit scores.

If a consumer can't be approved for a credit card, a buy now, pay later plan may be their only option if they can't save up enough cash for a purchase. And many people just don't like to use credit cards but they may want an alternate form of credit, like BNPL.

Most BNPL users keep payments below $100 a month

Fifty-seven percent of BNPL users surveyed by Motley Fool Money have an average total monthly payment of $100 or less.

Overall, 28% owe $50 or less to BNPL providers and 29% spend between $51 and $100 on BNPL each month.

For comparison, the average credit card payment each month was $363 in 2023, according to a survey from New York Life.

About a quarter of those who use BNPL make an average payment between $101 and $250 each month and 11% pay between $251 and $500. Just 4% pay between $510 and $1,000.

Average Total Monthly BNPL Payment 2025 2024 2023
$50 or less 28% 32% 25%
$51 to $100 29% 26% 26%
$101 to $250 27% 25% 21%
$251 to $500 11% 10% 15%
$501 to $1,000 4% 5% 8%
Over $1,000 1% 2% 4%
Data source: Motley Fool Money surveys distributed via Pollfish in July 2023, July 2024, and May 2025.

30% of buy now, pay later users use it at least once a month

Many people swipe a credit card on a daily basis. How does BNPL compare? Here's what our survey respondents had to say:

Generation At Least Once a Week Once a Month Once Every Three Months Once Every Six Months Once a Year or Less Frequently
Gen Z 13% 17% 13% 4% 14%
Millennials 40% 32% 28% 17% 31%
Gen X 29% 25% 21% 16% 24%
Baby boomers 9% 14% 15% 18% 14%
Total 8% 12% 23% 44% 17%
Data source: Motley Fool Money survey distributed via Pollfish on May 23, 2025.

The frequency of purchases made with BNPL has remained mostly stable over the past five years, with consumers turning to it more regularly, according to survey data from Motley Fool Money. Each year, between 30% and 40% of respondents who have used BNPL do so once a month or more frequently, and between 30% and 40% use BNPL once every six months or less frequently than that.

Year At Least Once a Week Once a Month Once Every Three Months Once Every Six Months Once a Year or Less Frequently
2025 14% 31% 24% 14% 17%
2024 13% 27% 19% 10% 31%
2023 5% 26% 25% 17% 16%
2022 19% 19% 23% 17% 22%
2021 18% 18% 19% 19% 25%
2020 19% 19% 23% 17% 22%
Data source: Motley Fool Money surveys distributed via Pollfish, 2020 to 2025.

32% of BNPL users have experienced issues

Thirty-two percent of BNPL users have run into problems when using BNPL services, according to Motley Fool Money's 2025 BNPL Trends Survey.

The most common issue was returning items, cited by 21% of respondents that use BNPL. Eighteen percent had issues getting a refund. Overall, 68% said they haven't encountered problems with BNPL.

Understanding interest and late fees in buy now, pay later services

Most buy now, pay later services advertise 0% interest -- but that can be a bit misleading. If you make a late payment, you'll incur at least a late fee. And you may have to pay a finance fee, too.

Here are the interest rates and late fees based on BNPL services' terms and conditions:

BNPL Service Interest Rate Late Fees
Affirm Up to 36% None
Afterpay 0% For orders below $40, the late fee is capped at 25%. For orders $40 or above, an initial $10 late fee applies, with an additional $7 fee after seven days if unpaid. This continues until the 25% cap or $68 limit is reached.
FuturePay $1.25 for every $50 in unpaid balance* Up to $38 (per payment)
Klarna 0% Up to $7 (per payment)
PayPal Credit 29.24% variable rate Up to $41 (per payment)
Pay In 4 0% None
Zip 0% Up to $10 per purchase
Sezzle 0% $10 per payment
Splitit 0% None (though your credit card will charge late fees)
*While FuturePay's $1.25 per $50 is technically a finance fee, we felt it fit better in the interest rate column. Data source: terms and conditions pages of BNPL providers.

The promise of making purchases with no interest makes it seem like buy now, pay later is the clear winner over traditional credit. But is BNPL really better than a credit card?

The answer is complicated and largely depends on what consumers are looking for. For example, using a buy now, pay later service can't help your credit score, but it can hurt it.

Here are some factors that American consumers should take into account when deciding between the two:

Buy Now, Pay Later Credit Cards
Average interest rate 0% 21.37% as of February 2025
Typical late fee $20 to $30 per payment $8, according to CFPB
Typical repayment period 6 weeks to 12 months One month to repay without interest, up to 24 months with an introductory 0% APR card
Typical frequency of payments Every two weeks to once a month Once a month
Reports to credit bureaus Late payments (reduces credit score) On time and late payments (may improve or reduce credit score)
Credit checks Not usually Always
Data source: Federal Reserve, Consumer Financial Protection Bureau, buy now, pay later providers.

Note that these are typical figures, and not set in stone, especially for buy now, pay later programs, which vary.

If consumers are looking to improve their credit score or have more flexibility in their repayment period, a credit card with a 0% introductory APR may be a better option. Many credit cards provide perks like credit monitoring, purchase protection, and rewards programs that BNPL providers don't yet offer, as well.

It's also worth pointing out that buy now, pay later programs don't have the same regulatory oversight as credit cards. According to Consumer Reports, some BNPL users have had trouble with disputes and returns, for example.

Has buy now, pay later usage plateaued?

Despite BNPL being offered at some of the largest retailers, the percentage of Americans who use BNPL has hardly grown. The percentage of Americans who used BNPL in the last year grew by roughly 3% from 2022 to 2024, from 12.1% to 15%. Meanwhile, late payments have increased and users are turning to BNPL to finance purchases they otherwise couldn't afford.

BNPL providers face other challenges on top of a small and slow-growing customer base. Most who use BNPL aren't making big monthly payments and are using BNPL infrequently. BNPL isn't a popular choice for everyday purchases, either.

That hasn't stopped BNPL providers from pushing into more stores. And there are other signs that companies are building loyalty with their customers. The majority of those who have used BNPL use it more often than they swipe their credit cards.

Another important factor for consumers is their willingness to give up on the benefits credit cards provide, like cash back, points, and credit score upside for making on-time payments.

This field is changing fast -- so we'll be sure to keep an eye on it and report back.

Methodology

The Motley Fool surveyed 2,000 American adults via Pollfish on May 23, 2025. Results were post-stratified to generate nationally representative data based on age and gender. Pollfish employs organic random device engagement sampling, a method that recruits respondents through a randomized invitation process across various digital platforms. This technique helps to minimize selection bias and ensure a diverse participant pool.

Separate surveys with the same methodology were carried out on July 8, 2025, July 19, 2023, June 29, 2022, March 10, 2021, and July 6, 2020.

Our Research Expert