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TurboTax Software Review: Sophisticated Design Combined With Ease of Use

Review Updated
Dana George

Our Taxes Expert

Nathan Alderman
Many or all of the products here are from our partners that compensate us. It’s how we make money. But our editorial integrity ensures our experts’ opinions aren’t influenced by compensation. Terms may apply to offers listed on this page.

TurboTax has been helping people complete their tax returns at home since 1984. Through the years, the software has become known for its sophisticated and easy-to-use technology. Overall, TurboTax is one of the most popular tax software programs on the market and is the top choice for self-employed taxpayers. While it's more expensive than other tax-prep software, TurboTax is worth the price for anyone who wants a simple Q&A format that walks them through the entire process. Read our full review to learn more about what TurboTax software has to offer and whether it's the right option for you.

TurboTax

Best for: Most robust tax prep provider

Logo for TurboTax
Pricing

Federal: $0-$219 | State: $0-$64

When it comes to ease-of-use, it would be tough to find a tax software easier to use than TurboTax. From attractive graphics to clear prompts, TurboTax offers one of the best tax software programs we've come across.

Ease of Use
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Features
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5.00/5 Circle with letter I in it. Our ratings are based on a 5 star scale. 5 stars equals Best. 4 stars equals Excellent. 3 stars equals Good. 2 stars equals Fair. 1 star equals Poor. We want your money to work harder for you. Which is why our ratings are biased toward offers that deliver versatility while cutting out-of-pocket costs.
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  • Expert, on-demand assistance available
  • Easy to follow prompts
  • Thriving user forum
  • Free version available
  • One of the most expensive tax software options
  • Extra fees for upgrades, like live assistance

TurboTax is a good fit for: The taxpayer who prefers to be walked through a return, line by line.

Alternatives to consider

If you're looking for a less expensive option: TaxAct prices range from free to $34.95 for federal returns. Each state return costs $44.95. In addition, for filers with questions, TaxAct also offers free live tax advice.

If you’re looking for a tax-prep company with in-person support: Jackson Hewitt not only offers tax preparation software, but the companyadlso provides in-person support in more than 6,000 locations. As a bonus, you can file your taxes for a flat fee of $25, including both your federal and state return.

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TaxAct
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4.30/5 Circle with letter I in it. Our ratings are based on a 5 star scale. 5 stars equals Best. 4 stars equals Excellent. 3 stars equals Good. 2 stars equals Fair. 1 star equals Poor. We want your money to work harder for you. Which is why our ratings are biased toward offers that deliver versatility while cutting out-of-pocket costs.
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Federal: $0-$34.95 | State: $34.95-$44.95

Jackson Hewitt
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4.00/5 Circle with letter I in it. Our ratings are based on a 5 star scale. 5 stars equals Best. 4 stars equals Excellent. 3 stars equals Good. 2 stars equals Fair. 1 star equals Poor. We want your money to work harder for you. Which is why our ratings are biased toward offers that deliver versatility while cutting out-of-pocket costs.
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Federal: $25 | State: $0

Full TurboTax review 

Top features

Intuit TurboTax is chock full of up-to-date features that set the software apart from the competition, no matter what your tax situation is.

Crypto support

If you're a cryptocurrency investor, TurboTax software is built for you. One benefit is the ability to import up to 4,000 transactions at once.

Spanish-speaking services available

TurboTax offers a Spanish version of its software and customer service.

Ability to import

For taxpayers who used other tax preparation software last year, TurboTax makes it easy to import previous returns via PDF.

Experienced tax professionals

You don't have to go it alone with TurboTax. There are experienced, professional tax experts who will walk through a return with you or take over entirely, if that's what you prefer.

Great for those who are self-employed

Whether you're building an empire of your own from home or making a little extra money through a side hustle, TurboTax helps you find every tax deduction you're eligible for.

TurboTax software pricing

The cost of software is based on the complexity of the return. If you don't have a simple tax return, you'll need an upgraded version. Here's a rundown of TurboTax tax software costs in 2022:

Product Federal Fees (through 2/28) Federal Fees (3/1 and later) Additional State Fees (through 2/28) Additional State Fees (3/1 and later)
TurboTax Free Edition Free Free Free Free
TurboTax Premium $89 $119 $39 per state $59 per state
Data source: TurboTax

TurboTax support

TurboTax offers customer support via phone, online chat, or live assistance. Basic TurboTax Live ranges from free to $89, but could prove priceless for the filer who needs a confidence boost.

For $169 to $609 per federal return and $39 to $64 per state return (prices rise after March 1), TurboTax tax pros will complete your taxes for you. Your only job is to upload all necessary documents.

Support Option Availability
Phone Support Yes
Email Support No
Help forums Yes
Online chat Yes
In-person branches No
Access to licensed tax pros Yes
Data source: TurboTax.
Expert Assistance Through TurboTax Live Cost
TurboTax Basic Free
TurboTax Premium $169

TurboTax is right for you if: 

  • You have a simple tax return and are eligible for the free version of TurboTax software.
  • You want access to an on-demand tax professional for more complex tax issues.